Frequently Asked Questions
Find answers about product selection, OEM customization, samples, order quantities, lead times, and export service.
How do I choose the right torch model?
Tell us your intended application, target market, preferred features, and estimated order quantity. Our team will recommend suitable models based on your requirements.
Do you offer OEM and private-label customization?
Yes. Depending on the selected model and order quantity, available options may include custom colors, finishes, logos, labels, instruction manuals, and packaging. Please contact us to confirm feasibility and minimum order requirements.
Can I request samples before placing a bulk order?
Yes. Samples are available for product evaluation and quality testing. Sample costs, customization options, and shipping arrangements will be confirmed based on the selected model and destination.
What is your minimum order quantity?
Minimum order quantities vary by model, customization level, and packaging requirements. Standard products generally offer more flexible quantities, while customized orders may require a higher MOQ. Contact us for details.
What is the typical production lead time?
Lead times depend on the product, order quantity, customization requirements, and production schedule. After confirming the specifications and order details, we will provide an estimated production and delivery timeline.